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Fitbit Ionic Recall refund not yet receieved

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I’ve submit the Fitbit Ionic for refund since Mar,11, 2025, ( will issue your refund within the next 3-6 weeks.)
but there’s still no progress updated. Could anyone advise how long would we get the refund. I haven't received any email just a confirmation of my refund. Or maybe I won't get a refund anymore? You can say it to me directly don't keep me hanging. Thank you

Moderator Edit: Clarified subject.

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

38495 2108 6529

Welcome to the Fitbit Community, @b_back . I'm sorry to hear that you haven't received your Ionic refund yet.

I sent you a Private message. Please check your inbox.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

38495 2108 6529

Welcome to the Fitbit Community, @b_back . I'm sorry to hear that you haven't received your Ionic refund yet.

I sent you a Private message. Please check your inbox.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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