03-03-2022 09:14
03-03-2022 09:14
Is there any remedy related with Fitbit Ionic accessories purchased elsewhere? With the Ionic recall, now all my additional Ionic bands are useless.
Answered! Go to the Best Answer.
03-03-2022 10:12 - edited 03-03-2022 10:13
03-03-2022 10:12 - edited 03-03-2022 10:13
Welcome to the Fitbit Community, @MCClau. Thank you for sharing your question regarding Fitbit accessories purchased elsewhere.
Since you didn't buy your accessories from fitbit.com these fees are not included with the recall. For answers to common questions about the recall, visit our webpage at help.fitbit.com/ionic.
Thank you for the heads up and assistance @Odyssey13.
Your safety is always our top priority, and we are taking this action out of an abundance of caution. Thank you for your continued support and being a member of the Fitbit family.
03-03-2022 09:39
03-03-2022 09:39
Hi @MCClau only the device itself is being voluntarily recalled, not the accessories. I've asked a Fitbit Moderator to stop by to address this with you.
03-03-2022 10:12 - edited 03-03-2022 10:13
03-03-2022 10:12 - edited 03-03-2022 10:13
Welcome to the Fitbit Community, @MCClau. Thank you for sharing your question regarding Fitbit accessories purchased elsewhere.
Since you didn't buy your accessories from fitbit.com these fees are not included with the recall. For answers to common questions about the recall, visit our webpage at help.fitbit.com/ionic.
Thank you for the heads up and assistance @Odyssey13.
Your safety is always our top priority, and we are taking this action out of an abundance of caution. Thank you for your continued support and being a member of the Fitbit family.