Fitbit Ionic all the time shows the message searching gps

[RikardoKiss]

I bought a Fitbit Ionic 7 days ago and never got a GPS signal when starting exercise. All the time shows the message searching for gps. I restarted back to the factory settings, but it didn't work.

[RikardoKiss]

this afternoon, I started walking exercise and after 38 min for the first time I got the GPS, however, all the time I lose the signal, find it, lose it. Has anyone experienced this same intermittency?  I have this week to decide whether to keep the watch or return it and get my money back.

[DarthPlagueis]

Mine hasn't worked for over a month, I'd return it.  Had it over a year and was always somewhat unreliable as far as GPS tracking, now doesn't work at all despite restarts, reset to factory settings.  Will try an apple watch.

[RikardoKiss]

Today, any smartwatch works well without uninterrupted GPS (any Chinese). I really only like Fitbit software, it has a lot of faces, apps, in short, a pity that the GPS presents problems and I see in the posts the problem has occurred for years.

[RikardoKiss]

Thanks for the return, I decided to return the Ionic to the seller.