Fitbit Ionic does not work for my clicks

[Buamarran]

When you turn on this gadget, he shows me some video. Is that something? I can not change anything and turn on sync.

[SilviaFitbit]

A warm welcome to the Community @Buamarran. 

You can check this article to learn more about how to navigate in your Fitbit device's screen. Also, reply to the following questions so I can gather more information: 

- Is your Ionic's display working?

- Is it syncing to your account?

- Is there any specific setting you would like to change? 

Let me know how it goes. 

[Buamarran]

the screen works. he shows me something there but doesn't respond to anything

[SilviaFitbit]

Thanks for getting back @Buamarran. In this case, I've shared your post with our Support team and they will continue assisting you with this. 

I'll be around if you need further assistance.