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Fitbit Ionic froze after resetting it

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‎05-07-2020 07:39 - last edited on ‎05-29-2021 07:14 by Fitbit Moderator

‎05-07-2020 07:39 - last edited on ‎05-29-2021 07:14 by Fitbit Moderator

My ionic froze up so I did the reset that was recommended/suggested and now my ionic is frozen on a screen with the Fitilbit logo

 

 

Moderator edit: updated subject for clarity. 

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‎05-07-2020 13:08

‎05-07-2020 13:08

Welcome to the forums!

 

Sometimes doing restart 3 times in a row helps

 

If it doesn't help contact support using the help link at the top of the forum

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎05-07-2020 13:08

‎05-07-2020 13:08

Welcome to the forums!

 

Sometimes doing restart 3 times in a row helps

 

If it doesn't help contact support using the help link at the top of the forum

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer