Hey there @Nicemmmm, thanks for stopping by! Note that the devices on this list have been confirmed as fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device.
Our team routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone meets the minimum operating system requirements. Note that the majority of Android phones running version 4.4 or higher will work with our products.
If your phone supports Bluetooth 4.0, I'd recommend giving the setup flow a try to see if you can successfully connect your tracker. You can also try the steps in the article: Why won't my Fitbit device sync?
But... if you want, we can try some steps that have worked for my sister. She owns a Huawei which is not yet a supported device, but she has tried the following (which I think won't hurt if you try that as well) and she made it:
1. Your phone must not be set to "visible for other devices"
2. Your phone must not be "searching for other devices"
Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance.
Let me know if there's anything else I may assist you with.
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