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Fitbit Ionic - miles don’t add up to steps

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‎07-12-2021 13:53 - last edited on ‎07-14-2021 11:17 by

‎07-12-2021 13:53 - last edited on ‎07-14-2021 11:17 by

If approximately 2000 steps is a mile why don’t the steps reflect that many miles

 

 

Moderator edit: subject for clarity 

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‎07-12-2021 17:02

‎07-12-2021 17:02

Hi @Justgokathi the Fitbit uses the gender and height to determine the stride. Some taller people would have fewer steps to reach one mile than those with a shorter stride. Each person varies in how many steps are needed to make one mile.

Stepping in the U.S.A. since September 2013. Android 14

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‎07-14-2021 11:22

In response to Odyssey13

‎07-14-2021 11:22

Welcome to the Fitbit Community, @Justgokathi. It's nice to see you around and thank you for your help, @Odyssey13.

 

@Justgokathi I appreciate your participation in the Forums and sharing your concern. I recommend reviewing this help article for more information on how your device calculates your activity: How does my Fitbit device calculate my daily activity? 

 

If you feel that your step count and distance are inaccurate, please check our tips in What can I do if my step count seems inaccurate?

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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