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Fitbit Ionic not read steps and no heart rate no more

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Yesterday my Ionic start playing tricks on me after updateing apps in phone. First no steps are counts. I move a lot, but only 100 steps. Second no heart rate is recorded. Only shows --. I have done meny factory restarts.

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They appear on the Ionic and on the app they don't or they don't appear at all on any device?

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Ionic don't register. I maid test that with Polar watch. Polar watch register 15000 steps and Ionic only 8000. I think calibration problem. But when i look app. The heart rate not register and app shows like i dont use watch. But i use watch every day.

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