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Fitbit Ionic weight syncs incorrect weight

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‎03-26-2020 07:10

‎03-26-2020 07:10

I enter the weight on my fitbit ionic and when looking in the app it shows a different weight, like way off for instance this morning's weight was 201lbs over what was entered

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‎03-27-2020 12:30

‎03-27-2020 12:30

@Bentyre Welcome to the Community. Thanks for the details mentioned. 

 

I would like you to make sure that your Fitbit Today app is updated. Please follow these steps to confirm it: 

 

  1. With your watch nearby, in the Fitbit app, tap the Today tab 
     

     > your profile picture > your device image.

  2. Tap Apps.
  3. If an app has a pending update, you'll see a pink Update button next to its name. Tap it to update the app.

If your app is updated but your weight is still not syncing correctly, please restart your watch and try logging weight again. 

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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