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Fitbit Ionic won't charge or turn on

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‎07-25-2019 03:41

‎07-25-2019 03:41

Did not wear my fitbit for a couple of weeks. Now it will not charge or turn on. Have tried cleaning the charging terminal and the charger cord.

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‎07-26-2019 10:09

‎07-26-2019 10:09

Welcome to the Community @Snowy818. Thanks for the details mentioned and the troubleshooting tried. 

 

I would like you to make sure you've tried restarting it and try the tips mentioned in this article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes. I'll be around if you need further assistance. 

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