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Fitbit Ionic won't turn on

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‎08-26-2019 13:36 - last edited on ‎08-27-2019 05:56 by Fitbit Moderator

‎08-26-2019 13:36 - last edited on ‎08-27-2019 05:56 by Fitbit Moderator

My Fitbit won't turn on and after 3 years all they want to offer Is a 25%discount on the cheaper model. Horrible product! Horrible customer service.  

 

Moderator edit: Updated subject for clarity 

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‎08-27-2019 05:55

‎08-27-2019 05:55

A warm welcome to the Community @Dr1987. Thanks for the details mentioned and the troubleshooting tried. 

 

Your comments and feedback are appreciated, we're always striving to provide you with the best customer service. Rest assure that our Support team reviews each case individually and the option provided is based in the Fitbit Warranty. 

 

I'll be around if you need further assistance. 

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