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Fitbit Logo on screen, help

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‎10-19-2017 06:03 - last edited on ‎10-19-2017 13:56 by Moderator Alum

‎10-19-2017 06:03 - last edited on ‎10-19-2017 13:56 by Moderator Alum

Just got the ionic set it up and it worked fine for about 20 hours now all I have is the Fitbit logo on the screen. Anyone know why?

 

Moderator edit: edited title for clarity

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3 REPLIES 3

‎10-19-2017 11:56

‎10-19-2017 11:56

Hi @Bneedshelp - I am not sure why that would happen. Were you changing clock faces by any chance? In any event, please restart the tracker:

 

https://help.fitbit.com/articles/en_US/Help_article/1186

 

If that doesn't correct the issue, come back and let us know.

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‎10-19-2017 14:33

‎10-19-2017 14:33

I wasn't doing anything, restarted it and it happened again tried a 3rd time so far so good.

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‎10-20-2017 09:25

‎10-20-2017 09:25

same here, bluetooth paired but won't connect

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