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Fitbit Logo stuck on home screen

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‎03-12-2020 11:59

‎03-12-2020 11:59

My Iconic is no longer working...the logo is stuck on my screen.......was working 2 hrs ago.......what the heck is going on? I shut it down and started back up....no luck......what do I do now? 

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‎03-13-2020 10:57 - last edited on ‎12-11-2025 06:48 by Fitbit Moderator

‎03-13-2020 10:57 - last edited on ‎12-11-2025 06:48 by Fitbit Moderator

@Craftydee Welcome to the Community. Thanks for the details mentioned. 

I appreciate the troubleshooting tried. In this case, I've shared your post with our Support team and they will continue assisting you through email, please check your inbox. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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