help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Pay didn’t work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-18-2017 05:16

‎10-18-2017 05:16

 I have my capital one card loaded onto my Fitbit ionic, attempted to use it at my local market that has the proper hardware for scanning my watch, however, it was not excepted. Anyone else have the similar experience?

Best Answer
0 Votes
2 REPLIES 2

‎10-18-2017 17:22

‎10-18-2017 17:22

Update. It worked at Hannaford today.

Best Answer
0 Votes

‎10-18-2017 19:11

In response to Cycleguy101

‎10-18-2017 19:11

With the Ionic being so new, it wouldn't surprise me if a lot of stores didn't recognize Fitbit Pay yet.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes