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Fitbit Stats

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Just updated my Ionic after multiple failed attempts. Now all my history and stats are missing from my account. Is there a way to restore? Is my history going to get wiped each time I update? 

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@cknapp, nothing you do with your tracker or app destroys your data on the Fitbit servers, it is still there under your original email address.  Log out of the app or dashboard, and log back in with your original emaill address, and all of the data will be there.

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@cknapp, nothing you do with your tracker or app destroys your data on the Fitbit servers, it is still there under your original email address.  Log out of the app or dashboard, and log back in with your original emaill address, and all of the data will be there.

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