01-08-2019 16:49
01-08-2019 16:49
Today when I tried to click on my app it wanted me to login. I had to create all new because it did not find my original account.
05-07-2020 16:07
05-07-2020 16:07
05-07-2020 19:15
05-07-2020 19:15
05-12-2020 06:02
05-12-2020 06:02
Still no answer from customer service on this. Help!
05-18-2020 07:09
05-18-2020 07:09
Spoke with customer service today. Shockingly said there was nothing they can do, and the other issues on this very post are different. Which they are not.
So 5 years of history is gone, and no one can help me.
devastated and frankly shocked at the lack of support from the FitBit service team
05-19-2020 16:26
05-19-2020 16:26
06-06-2020 03:39
06-06-2020 03:39
did you ever get your old data back? I juts had the exact same issue
06-06-2020 08:12
06-06-2020 08:12