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Fitbit freezing or restarting?

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‎03-23-2020 00:43

‎03-23-2020 00:43

IMG_20200322_224655.jpg

 does anyone else have problems with their fitbit doing this? It's like it's trying to restart its self and does it multiple times a day. 

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‎03-23-2020 10:55

‎03-23-2020 10:55

Hi @nickyywilson,

 

It looks like your device is definitely restarting.  Does it stay frozen on that screen?

 

This may be a bit of a long shot, but have you tried setting it up again as a new device?  This can be done through the app if your watch is frozen on that screen and I would be happy to assist you with that if needed.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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