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Fitbit ionic heart rate monitor

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‎01-18-2019 22:56

‎01-18-2019 22:56

 Hi I have recently bought an ionic, when I go to bed I remove the watch but for some reason it is measuring a high heart beat during the night even though I am not wearing it. This can't be right is it?

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‎01-18-2019 23:34

‎01-18-2019 23:34

No it isnt normal. The HR monitor should switch off after a few seconds. Check to see if the green lights keep flashing. Try restarting your tracker several times an bsee if that fixes it. If not, turn the Ionic off in settings for a few hours (settings app on the watch amd scroll down to About) and then press any button to turn it back on. That fixed mine when it was doing the same thing

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-19-2019 00:03

In response to NellyG

‎01-19-2019 00:03

Thank you, I will try this.



Sent from my Samsung Galaxy S7 - powered by Three
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‎01-19-2019 03:57

In response to MalDoy

‎01-19-2019 03:57

Also, see in the settings if the HR is turned off.  A couple of times, it turns off by itself it seems. 

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