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Fitbit logo on screen but no response when pressing buttons

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‎01-22-2020 06:11

‎01-22-2020 06:11

After reload battery of watch (empty) display shows FitBit logo (goes on and off) but no response when pressing buttons. nothing can get Fitbit to work again.

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‎01-23-2020 09:06

‎01-23-2020 09:06

@Jongwei Welcome to the Community. Thanks for the details mentioned. 

 

Since your buttons aren't working you're unable to perform a restart. In this case, I've shared your post with our Support team and they will continue assisting you through email. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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