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Fitbit says I had 20000+ Steps when I woke, but no activity at all in dashboard. How to correct?

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‎06-30-2018 06:03

‎06-30-2018 06:03

Hey Fitbit family I have an Ionic fitbit but that shouldn't matter.  I left it charging last night and through the night it picked up the fan vibration, so when I woke up I had do almost 10 miles 🙂  Problem is there is no activity on my log for any of those hours, so I cannot correct the mistake like I've done with other things like mowing the lawn or motorcycle rides.

 

Please help, I'm kind of stuck here.

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‎06-30-2018 16:09 - edited ‎06-30-2018 16:10

‎06-30-2018 16:09 - edited ‎06-30-2018 16:10

Hey @UtahDano, and welcome to the Forums! If you select the exercise tile(the one with the blue running man), look to the top right corner, there's an icon, click it, look to the top again, one says "Log". Select that option, search up "Driving" and select it, then change the start time and change the duration to that of your sleep. I hope to see you around the forums!

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎06-30-2018 20:44

‎06-30-2018 20:44

I binged watch a tv show last night and looked at my Ionic this morning before bed. I have over 2600 steps and only .81 distance logged. I did have a few bathroom and kitchen runs but that is a big error. What could cause the error and is there a way to reset my steps for today.

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‎07-01-2018 06:31

In response to Willatn

‎07-01-2018 06:31

No there is no way to reset the steps for the day, but you could try doing a factory reset to help with the over counting.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎07-01-2018 07:23

In response to DramaQueenDiva

‎07-01-2018 07:23

Thank you. This is the correct answer. Kind of sucks, but I will let this one go.


Get Outlook for Android
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