help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit won't hold charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-25-2019 17:40

‎09-25-2019 17:40

My Fitbit won't hold a charge for more than 6 hours. I work 12 hour shifts and it dosen't make it through my day like it used to. I have all the extra settings like notifications turned off.  Anyone have any suggestions on how to get it working properly again?

Best Answer
0 Votes
1 REPLY 1

‎09-26-2019 10:28

‎09-26-2019 10:28

Welcome to the Community @KHanick. Thanks for letting me know that your Ionic is holding its charge only for 6 hours. 

 

Since, you've checked that your settings for notifications are off but the battery is still not lasting as expected. I've shared your post with our Support team and they will continue assisting you. 

 

Let me know how it goes. I'll be around if you need further assistance. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes