help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Got a message from a page named Fitbit Ionic on Facebook

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-22-2019 07:06 - last edited on ‎02-22-2019 16:09 by Fitbit Moderator

‎02-22-2019 07:06 - last edited on ‎02-22-2019 16:09 by Fitbit Moderator

I got this in my messenger is it from you? C3D83980-48B5-49CB-BFE2-727B5AE1FDD4.png

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-22-2019 08:59

‎02-22-2019 08:59

Hi @Luvmiaggies2, good to see you around.

 

At a guess I would definitely say that the message you received isn't from Fitbit, I would recommend not opening any links.

 

Hopefully a Moderator can confirm it for sure though. I've flagged your post for their attention. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

Best Answer
2 REPLIES 2

‎02-22-2019 08:59

‎02-22-2019 08:59

Hi @Luvmiaggies2, good to see you around.

 

At a guess I would definitely say that the message you received isn't from Fitbit, I would recommend not opening any links.

 

Hopefully a Moderator can confirm it for sure though. I've flagged your post for their attention. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎02-22-2019 16:07

‎02-22-2019 16:07

It's great to see you around @Luvmiaggies2! Thanks for reporting the message that you received on Facebook. 

 

The official page from Fitbit it's actually called Fitbit and it has the blue check mark to confirm that's a real one. You can also check the offical Fitbit social media by scrolling down to the page (Any Fitbit page in the Community) and you'll get the Facebook, Instagram, Twitter, Pinterest, Youtube and the Blog. 

 

Just as mentioned by @N8teGee, it's better if you don't open or click any link that's being shared from that account. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes