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Green logo keeps flashing on and off

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‎04-17-2019 00:38

‎04-17-2019 00:38

Tried to reset my fitbit ionic but now it just flashes the green fitbit logo. Any suggestions? I already tried a hard reboot, but no change. Thanks!

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‎04-18-2019 09:47

‎04-18-2019 09:47

A warm welcome to the Community @SunsetRunner. Thanks for the troubleshooting that you've performed.

 

It seems that your Ionic got stuck into this icon. I've shared your post with our Support team and they've mentioned that you already have a case created, please continue the communication through email. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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