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Green/red lights have stopped flickering on back of watch

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‎06-14-2019 23:32

‎06-14-2019 23:32

The green/red lights have stopped flickering today and consequently my heart rate is not recording. I have tried to reset watch but this still hasn’t worked any suggestions as to what I can do please ?  Watch is approximately 18 months old and this is the first issue I’ve had 

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‎06-15-2019 10:02 - last edited on ‎01-02-2025 10:12 by Fitbit Moderator

‎06-15-2019 10:02 - last edited on ‎01-02-2025 10:12 by Fitbit Moderator

A warm welcome to the Community @SWattsy. Thanks for the troubleshooting tried. I appreciate the details mentioned. I would like you to check this article and try the tips mentioned there.

Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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