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Half of route missing

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‎11-30-2018 10:47

‎11-30-2018 10:47

Hi.

 

Ive just gone for my first run with the Fitbit ionic.  The distance stats seem to be as I expected but when I synced to my phone the route map is missing the first half of my route.

 

is this something Ive done wrong when starting my run?  GPS is set to ON.  Run Detect is set to ON.  Auto Pause is set to OFF.  Any tips would be appreciated 

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2 REPLIES 2

‎12-01-2018 06:07

‎12-01-2018 06:07

Did you manually initiate a run in the Exercise app? If so, did you wait for the Ionic to indicate successful GPS connection? If no to either of these questions, that is likely the issue.

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‎12-01-2018 08:58

In response to sfringer

‎12-01-2018 08:58

Yeah, I manually initiated the run.  No, I didn’t realise youve got to wait for GPS connection.  Thanks for the tip

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