Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hardware buttons not working well after ocean swim

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hello fitbit, 

 

I went swimming in the ocean yesterday. I had read that the ionic can be used while swimming in the ocean. However after my swim, the watch continues to work ok but all the hardware buttons have stopped working and nothing happens when i press them. The touchscreen continues to work fine. As instructed in the forums, I did wash my watch with fresh water after swimming to clear out salt. 

 

Also the watch has started to misbehave at times - like it suddenly shows me notifications every few mins or suddenly launches exercise app (which was basically the shortcut button did). I have bought the ionic just 6-7 months back and love it in general and was sad to see it not working after my maiden ocean swim with it. 

Best Answer
0 Votes
1 REPLY 1

Update: After a while even the display died and now nothing is happening on the device. Even if I connect it to charger, only fitbit logo is showing up and nothing else. 

Best Answer
0 Votes