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Have not received the recall refund

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I have completed the recall process, but it has been four weeks and I still haven't received the refund. Additionally, I have been unable to contact your company.

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Welcome to the Fitbit Community, @badfish123. I'm sorry to hear that you haven't received your Ionic recall refund after 4 weeks. I'll be happy to assist.

I sent you a PM with information.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

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Welcome to the Fitbit Community, @badfish123. I'm sorry to hear that you haven't received your Ionic recall refund after 4 weeks. I'll be happy to assist.

I sent you a PM with information.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

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