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Have not received the recall refund

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‎05-05-2025 17:15

‎05-05-2025 17:15

I have completed the recall process, but it has been four weeks and I still haven't received the refund. Additionally, I have been unable to contact your company.

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‎05-07-2025 09:38

‎05-07-2025 09:38

Welcome to the Fitbit Community, @badfish123. I'm sorry to hear that you haven't received your Ionic recall refund after 4 weeks. I'll be happy to assist.

I sent you a PM with information.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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‎05-07-2025 09:38

‎05-07-2025 09:38

Welcome to the Fitbit Community, @badfish123. I'm sorry to hear that you haven't received your Ionic recall refund after 4 weeks. I'll be happy to assist.

I sent you a PM with information.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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