Having connection problems I GIVE UP!

[Shanry]

I thought this was a Fitbit app issue instead of an ionic issue but I’m not so sure about that anymore! Why won’t this thing sync! So frustrated righ now!

I’m having all kinds of problems trying to set this up and I really don’t know where to start. I’ve read and tried the numerous solutions to my problems and still can’t get it to work properly.

#1. Ionic will not stay connected to my WiFi. I go through the long set up process and get it to connect to the WiFi and then when I go to configure anything Ex. Watch face, weather, music, it tells me I’m not connected to the WiFi.

#2. Ionic will not stay connected to blue tooth. I had it connected, it said it was connected but now it’s no longer connected.

#3. Ionic loses connection with the Fitbit ap (even though I have it right next to my ipad).

I do not know what it is I’m doing wrong here. I’ve uninstalled and reinstalled the Fitbit ap 2x. Did 2 factory resets. Tried reconnecting to WiFi and the Bluetooth 2x and still nothing. The iconic will show the time, heart rate and steps but that’s about it.

UPDATE: it appears that there is such a long connection time before things show on the watch. In the time it took me to write this, I can noe see the weather on the watch, where as before it would no show. Now it appears that all my issues are with the Fitbit ap itself and not the watch. 

Is there anyone who can help me with Fitbit ap issues.

[MarreFitbit]

Thanks for stopping by @Shanry, hope you're doing great!  Thanks for already troubleshooting this, nice way to go! 

If you're getting issues when connecting to Wi-Fi, please check this post of mine to make sure every step was already covered. 

On the other hand, I was wondering if by any chance you're syncing with more than one device? If so, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it. For more information, read this article. 

Give this a shot and let me know how it goes!