help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Having lots of technical problems

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2017 11:20

‎10-22-2017 11:20

Messages are jumping around and my apps. Are jumping around as well.. On top of that the HR stops reading all together often.. What should I do??

Best Answer
0 Votes
3 REPLIES 3

‎10-22-2017 19:00

‎10-22-2017 19:00

Try resetting the watch and re pair with Bluetooth on phone.

Best Answer
0 Votes

‎10-23-2017 05:12

In response to tony420121

‎10-23-2017 05:12

Please update your signature so we know your environment.

 

I strongly recommend your turn off all day sync and always connected in the Fitbit app.

Best Answer
0 Votes

‎10-23-2017 06:02

‎10-23-2017 06:02

Hi @ShayP41 - Sorry for your difficulty! Could you please explain in more detail what you mean by your messages and apps jumping around? I am attaching a couple of help articles below. As mentioned above, you should try resetting your device. That helps with a myriad of issues. Looking forward to hearing back from you!

 

https://help.fitbit.com/articles/en_US/Help_article/1582

https://help.fitbit.com/articles/en_US/Help_article/1186

Best Answer
0 Votes