Heart rate accuracy concern

[bhoerres]

So the big part of this is the heart rate monitor. Well, I just checked it and it seems to have now stopped, but as I was typing the beginning of this, just out of bed, my BPM was reading at 135-140. More often than not even at rest, it'll typically register 115-130 BPM.

I've done a fair amount of research, and have tried hard shut down, factory reset, regular reset, tighten band higher on wrist, slightly more loose lower on wrist. Just looking for some insight as far as to what else i might be able to do.

As far as I can tell, thing were working well up until the most recent update. After that performance seems to be shoddy at best.

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hello @bhoerres, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for tall the details that were shared, your effort troubleshooting your Ionic before posting over here is appreciated. Heart-rate tracking can be affected by several factors including air temperature and device location on your arm. For more information, please check our help articles: How do I track my heart rate with my Fitbit device? and What factors can affect my heart-rate reading on my Fitbit device?

We look forward to your reply.