08-23-2019 09:16
08-23-2019 09:16
My Iconic is frozen on a heart rate of 110 which obviously throws all other readings except for steps/distance off. Very frustrating as my first Iconic total crashed after six months, thankfully had receipt and got it exchanged, this one is only two months old and having this issue. Tried removing from phone, and reinstalling everything but didn’t work. Never had these issues with the Blaze I had for a whole year and my daughter uses it now and still going, but with Iconic it seems to have several issues.
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08-24-2019 15:22
08-24-2019 15:22
Welcome to the Community @Mproetoe. I appreciate the troubleshooting tried and the details mentioned.
I would like you to confirm that you've restarted your Ionic and followed these tips to improve your heart rate reading.
Keep me posted!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-24-2019 15:22
08-24-2019 15:22
Welcome to the Community @Mproetoe. I appreciate the troubleshooting tried and the details mentioned.
I would like you to confirm that you've restarted your Ionic and followed these tips to improve your heart rate reading.
Keep me posted!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.