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Heart rate takes some time to show the high rate.

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‎05-28-2020 10:41

‎05-28-2020 10:41

I've noticed that it takes a long time for my ionic to read my pulse correctly. I know with a control heart rate belt that I have a high heart rate when having jogged 100 meters, but the watch takes a long time to show the right heart rate. Is there anything I can do to fix this? I also use the PAI health app and I lose some PAI because of this.

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Accepted Solutions

‎05-29-2020 18:54

‎05-29-2020 18:54

Hi @randijaa, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. As with all heart-rate tracking technology, accuracy is affected by personal physiology, device location on your arm, and type of movement.

For a more accurate heart-rate reading:

 

  • Wear your Fitbit device on top of your wrist, and make sure the back of the device is in contact with your skin.
  • When you’re not exercising, wear your device a finger’s width above your wrist bone.
  • During exercise, wear your device a bit tighter and higher for an improved fit. The band should be snug but not constricting (a tight band restricts blood flow, potentially affecting the heart-rate signal). Many exercises such as bike riding or weight lifting cause you to bend your wrist frequently, which could interfere with the heart-rate signal if the watch is lower on your wrist. 

 

Let me know if you have any additional questions.

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1 REPLY 1

‎05-29-2020 18:54

‎05-29-2020 18:54

Hi @randijaa, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. As with all heart-rate tracking technology, accuracy is affected by personal physiology, device location on your arm, and type of movement.

For a more accurate heart-rate reading:

 

  • Wear your Fitbit device on top of your wrist, and make sure the back of the device is in contact with your skin.
  • When you’re not exercising, wear your device a finger’s width above your wrist bone.
  • During exercise, wear your device a bit tighter and higher for an improved fit. The band should be snug but not constricting (a tight band restricts blood flow, potentially affecting the heart-rate signal). Many exercises such as bike riding or weight lifting cause you to bend your wrist frequently, which could interfere with the heart-rate signal if the watch is lower on your wrist. 

 

Let me know if you have any additional questions.

Best Answer