Help with clockface. Not working

[Joyjoyjoyjoy]

Can someone please tell me how to replace my clock face? I got a clock error msg saying to try another app. But you have to develop your own. I want something simple. I'm not happy with #fitbitionic #ionic #fitbit

[JohnnyRow]

How do I change my clock face?

To change your clock face: 

1. With your device nearby, in the Fitbit app, tap the Today tab  > your profile picture > your device image.
2. Tap Clock Faces  > All Clocks.
3. Browse the available clock faces. Tap the clock face you want and tap Select to install it.
4. Sync your device to see the change.

Note the following on Fitbit Ionic and Fitbit Versa series watches:

• To update the clock face on your watch, you must have no more than 38 apps installed.
• Some clock faces have different color themes or other settings. To adjust the settings of a clock face, tap the installed clock face > Settings.
• Many clock faces also require access to certain stats or other information. Note that turning off any of these permissions might cause the clock face to stop functioning. To adjust what a clock face has access to, tap the installed clock face > See all details > Permissions.

[Joyjoyjoyjoy]

I just bought the ionic and not loving it at all. My clockface is stuck. I can't figure out how to fix it or replace it. The Fitbit site is not helpful. I'm ready to get rid of it and take my big purchase loss. I would not recommend the ionic to anyone.

[USAF-Larry]

@Joyjoyjoyjoy, have you tried the suggestions that @JohnnyRow provided?  What results did you get?