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How can I add my Ionic without replacing my existing Fitbit

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‎07-27-2021 18:57 - last edited on ‎07-28-2021 05:56 by Fitbit Moderator

‎07-27-2021 18:57 - last edited on ‎07-28-2021 05:56 by Fitbit Moderator

as subject…if can't i will ask can this be done if i have 2 different watches ? what will the account data be? adds up or…still separate?

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-27-2021 19:11

‎07-27-2021 19:11

Hi @Michelle0208  no. You can't have two Fitbits on one account if they both can use apps from the Fitbit Gallery. It's just designed that way.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎07-28-2021 05:58

In response to Odyssey13

‎07-28-2021 05:58

Hi there, @Michelle0208. Thanks for stopping by and for the details provided. 

 

As @Odyssey13 has mentioned, you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time. For more information, see Can I use more than one Fitbit device with the same account?

 

Hope that answers your inquiry. 

Maria | Community Moderator, Fitbit


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‎07-28-2021 22:41 - edited ‎08-09-2021 05:10

‎07-28-2021 22:41 - edited ‎08-09-2021 05:10

I have the same issue. Don’t realise Ionic has disconnected til weekly stats show no activity. I try to sync but app can’t find tracker when it’s right next to it and charged. Follow all the suggested steps to sync/connect. Doesn’t work but may find later it has, although rarely. Has a mind of its own. 

 

McDVOICE

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