03-13-2021 09:48
03-13-2021 09:48
I set up a credit card in Fitbit wallet to use with my Ionic watch. The Ionic stopped syncing, and then stopped charging. I can no longer power on the device.
My credit card company shows that Fitbit Pay is still a "recurring merchant." It says that to remove a card from a device, I must go to my digital wallet and remove the card as payment method. Since I can no longer power on the Ionic, I am unable to remove the card from the device.
Is there a way to edit my Fitbit Pay digital wallet from my online account? Or some other way to remove the card without having access to the Ionic?
03-13-2021 17:07
03-13-2021 17:07
@Qqqqqqqqqqqq It's nice to see you in the forums!
There's no need to go into Fitbit Ionic in order to remove the card, this process needs to be done in the Fitbit app or online Dashboard, follow these instructions on your app:
Hope this helps.
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