06-12-2020 12:03
06-12-2020 12:03
My Ionic is only a year old but it won’t charge now. Have cleaned the charger and the watch but still it won’t connect to charge. How do I get it repaired??
06-12-2020 14:14
06-12-2020 14:14
Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options
06-12-2020 15:44
06-12-2020 15:44
My adidas fitbit ionis doesnt work.
first i reset and now the display blank and won’t charge.
i live in Bandung . Indoonesia
where is the nearest service centre
06-13-2020 15:15
06-13-2020 15:15
Hello @jwinardi Fitbit doesnt have repair centers, if your ionic is still under warranty then contact fitbit.
You can also google one of the 3rd parties that offer repair