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How do I get my newly replacement Ionic to work?

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‎08-18-2019 08:23

‎08-18-2019 08:23

I bought a new ionic to replace my old one by following the replacement instruction guide in the apps.

The new iconic was connected through wifi and I could clearly see that it is communicating with my Fitbit apps account and I can that the blue screen is increasing on the ionic face. However, it just cut after awhile despite several attempts through wifi and also through Bluetooth.

Do someone has a solution for this issue?

 

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‎08-18-2019 08:33

‎08-18-2019 08:33

@stng, did you use the app's Account screen to remove the original Ionic and then Set Up a Device to add the new Ionic?

 

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‎08-18-2019 08:53

In response to USAF-Larry

‎08-18-2019 08:53

Yes I did.

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