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How do I unlock my Ionic with my phone?

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How to unlock my Fitbit with my phone

 

Moderator edit: updated subject for clarity

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Edited: I missed this was for Ionic under recall.  If you have gotten refund for recall, maybe that caused Ionic ti be locked.

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Hello everybody, thank you for visiting the Fitbit Community.

 

Currently, there is a voluntary Safety Recall of Fitbit Ionic Smartwatches.

 

For more information, please visit this thread.

 

I am going to close this thread to keep the Community organized.

 

Have a nice day.

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