02-08-2020
09:38
- last edited on
02-09-2020
10:58
by
RicardoFitbit
02-08-2020
09:38
- last edited on
02-09-2020
10:58
by
RicardoFitbit
My watch went dead before I could charge it. So now I have to reset the time but I cannot seem to change the time can someone tell me how I am supposed to do this thanks
Moderator edit: Subject for clarity
Best Answer02-08-2020 09:44
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-08-2020 09:44
It will get time and date from phone or other sync device when it syncs.
Best Answer
02-09-2020
11:00
- last edited on
09-16-2025
08:04
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-09-2020
11:00
- last edited on
09-16-2025
08:04
by
MarreFitbit
Hi @stlhorse, a warm welcome to the Community Forums!
Thanks for your post. Just as @JohnnyRow mentioned, your Fitbit use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Ionic it should display the time that's configured on your mobile device.
However, this may also be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.
Keep me posted and let me know if you have any additional questions.
Best Answer