09-20-2021 08:54 - last edited on 09-20-2021 09:00 by CindyMFitbit
09-20-2021 08:54 - last edited on 09-20-2021 09:00 by CindyMFitbit
after resetting factory settings the fitbit ionic no longer displays anything except the logo. when I restart it, a message in several languages tells me to go to www.fitbit.com/setup to get started.
After that, I don't know what to do.
Thank you for your help
Lelièvrerouge
Moderator Edit: Clarified subject
09-20-2021 09:46
09-20-2021 09:46
@SunsetRunner It's nice to have you on board!
Thanks for the details shared on your post. After the factory reset you need to set up your Fitbit Ionic as new device using the Fitbit app, so please do the following:
Hope this helps.