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How to set up my new Ionic to my existing account?

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‎06-12-2020 01:29 - last edited on ‎06-12-2020 06:12 by Fitbit Moderator

‎06-12-2020 01:29 - last edited on ‎06-12-2020 06:12 by Fitbit Moderator

I had a charge 2 but now have an iconic. How do I register the new device? Cant seem to do it.

 

Moderator Edit: Clarified subject

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Accepted Solutions

‎06-12-2020 02:44

‎06-12-2020 02:44

In the app, go into your settings by selecting your profile image at the top left of the main dashboard. Then select "set up a device" and choose the Ionic. Follow the prompts to add the device to your account. All your data, badges etc will be retained.

 

You can then choose to leave the Charge 2 connected so you can swap between them or you can select the Charge 2 from the devices section of the settings and remove it from your account.

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1 REPLY 1

‎06-12-2020 02:44

‎06-12-2020 02:44

In the app, go into your settings by selecting your profile image at the top left of the main dashboard. Then select "set up a device" and choose the Ionic. Follow the prompts to add the device to your account. All your data, badges etc will be retained.

 

You can then choose to leave the Charge 2 connected so you can swap between them or you can select the Charge 2 from the devices section of the settings and remove it from your account.

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0 Votes