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Husband’s device getting notifications from my phone

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‎10-15-2019 16:52 - last edited on ‎10-15-2019 20:33 by Fitbit Moderator

‎10-15-2019 16:52 - last edited on ‎10-15-2019 20:33 by Fitbit Moderator

My husband let me use his Ionic while I waited on my Ionic to be shipped so I had a Fitbit when I ran a half marathon. I removed his Ionic from my app the next day. He connected his Ionic to his app again. Two weeks later and even though I have connected my New Ionic to my app, he is still getting my text messages on his Ionic. He has tried to remove his Ionic from his app and reconnect it but it hasn’t made a difference. What should we do?

 

Moderator edit: Subject for clarity 

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‎10-16-2019 09:18 - last edited on ‎01-15-2025 08:04 by Fitbit Moderator

‎10-16-2019 09:18 - last edited on ‎01-15-2025 08:04 by Fitbit Moderator

@JLVogel Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

In this case, you will need to forget his Ionic from your phone's Bluetooth, this might be the reason why he's still receiving your notifications. After this, please make sure you set your notifications using your Ionic again. 

I'll be around if you need further assistance. 

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