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I Haven't Gotten the Refund for Ionic

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‎09-18-2024 18:38 - last edited on ‎09-20-2024 10:14 by Fitbit Moderator

‎09-18-2024 18:38 - last edited on ‎09-20-2024 10:14 by Fitbit Moderator

I sent back my recalled ionic in May 2023 but never received the refund. How can I follow up? I have the email with the case #. 

 

Moderator Edit: Formatting.

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‎09-20-2024 10:16

‎09-20-2024 10:16

Welcome to the Fitbit Community, @CMSB. I'm sorry to hear that you haven't received your Fitbit Ionic recall refund yet and will be glad to assist you.

I understand how frustrating this could be and please stay in touch with our team for more details about Ionic refund, they will provide you with the proper information. Visit our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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‎09-20-2024 10:16

‎09-20-2024 10:16

Welcome to the Fitbit Community, @CMSB. I'm sorry to hear that you haven't received your Fitbit Ionic recall refund yet and will be glad to assist you.

I understand how frustrating this could be and please stay in touch with our team for more details about Ionic refund, they will provide you with the proper information. Visit our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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