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I am locked out of my fit bit Ionic. The message on the screen says unlock using my cel phone.

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‎07-04-2018 12:57

‎07-04-2018 12:57

I am locked out of my ionic. Message on screen says unlock using cel phone. When I try to do that I get a message saying my Bluetooth has timed out which is not so. Should I delete this Ionic and start over?

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3 REPLIES 3

‎07-04-2018 15:46

‎07-04-2018 15:46

Have you tried to disable the lock through the app? 

Usually a time out means that the hardware did not respond within the allotted time. i would try turning the Bluetooth off/on to restart it, or restarting the phone. A complete shutdown might be needed if the hardware isn't responding 

Best Answer

‎07-05-2018 00:16

In response to Rich_Laue

‎07-05-2018 00:16

Somehow I fixed it. I don't know how but I did



Sent from my iPhone
Best Answer

‎07-05-2018 05:18

In response to Pmagder

‎07-05-2018 05:18

I'm happy for you, @Pmagder

Best Answer