I can’t get my Ionic to pair with Apple Airpods

[kesgardner]

I can’t get my Ionic to pair with my Apple Airpods. I’ve tried everything except coming here: turning off my phone (to which they’re already paired), turning off bluetooth on both phone and computer, Google for solutions, etc. I’ve followed instructions in the Fitbit User Guide to a T for how to pair them to the airpods. I’ve tried both leaving the airpods in the white container and taking them out. No matter what I DO, they simply don’t pair. Help! 

[Widespreadbliss]

THANK YOU!!!! 

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@kesgardner wrote:

Okay, I figured out what I was doing wrong and I’ll repost it here so that someone else doesn’t have to reinvent the wheel. On the back of the Apple charger case holding the airpods is a tiny white button. I needed to push it while the Fitbit was looking for the Airpods in order to pair them. 

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[becbeck1]

Thank you so much!!! You are a life saver!  Spent too much on these things for them not to work together.  Was really looking forward to jogging and not having to have my phone attached to my hip!  Thanks again!

[LizEcheFL]

Thank you for the info FITBIT Users!! I was able to pair airpods!🙌👋

[MEPotter]

THANK YOU!  It worked perfectly just as you said.

[fit-for-fun]

Thank you for this!!

[ChrissieAnnDaw]

Thanks for sharing! I was getting so frustrated! It was great to finally pair.

[gjc61]

I’m very happy to hear it was helpful!! Enjoy


Sent from my iPad

[jan45]

Cannot seem to pair these two together. on Fitbit Ionic it comes up pairing AirPods pro but just doesnt seem to work. i have tried resetting both but still not working. I have pressed the back button on the case but still nothing. Can anyone offer advice

[Itisamy]

Thank you! Worked for me after almost a year or more of struggling to figure it out - thank you