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I can't get my ionic to setup. When I add device I get back to the dashboard with no ionic

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‎03-19-2018 09:52

‎03-19-2018 09:52

I can not get my ionic to set up on phone or pc.  Bluethooth sees it, but it doesn,t show on any dashboard.  PLEASE help!

 

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‎03-19-2018 10:49

‎03-19-2018 10:49

Is your phone on the supported list?

https://www.fitbit.com/devices

 

For the computer did you download the software?

https://www.fitbit.com/start

 

Use these instructions to set it up

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Also see this on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

 

Community Council Member

Wendy | CA | Moto G6 Android

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