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I cannot change my Ionic from non dominant to dominant wrist

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‎02-17-2023 04:13 - last edited on ‎03-16-2023 10:10 by Fitbit Moderator

‎02-17-2023 04:13 - last edited on ‎03-16-2023 10:10 by Fitbit Moderator

I cannot change my watch from non dominant to dominant wrist, the instructions in the net speak of a profile picture and I don’t have one can any one help

 

 

Moderator edit: updated subject for clarity. 

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‎02-17-2023 06:15

‎02-17-2023 06:15

Profile pic refers to location where your profile picture would be if you had one, the top left of your Today screen on phone app.

Your profile pic is what is right above your user name here - the generic pic of a person's head.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎02-17-2023 06:15

‎02-17-2023 06:15

Profile pic refers to location where your profile picture would be if you had one, the top left of your Today screen on phone app.

Your profile pic is what is right above your user name here - the generic pic of a person's head.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎02-18-2023 06:32

‎02-18-2023 06:32

@Mapporunt   The Ionic was recalled.  Please see this thread for more details.  You are entitled to a refund.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-18-2023 07:08

In response to LZeeW

‎02-18-2023 07:08

Oops. I didn't even notice this was an Ionic question.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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