help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have wasted 5 hours of my sunday evening

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2019 09:40

‎01-13-2019 09:40

I have paid good money for a product that is not only substandard but the helpdesk is about as useful as a chocolate fire guard. My Fitbit Ionic has never worked properly and now has stopped working after 9 months.....I have followed all troubleshooting steps, everyone I have spoke to has promised to call me back but never does. I have wasted 6 hours of my day trying to sort this out. I would like to invoice fitbit for my time in trying to sort this turd out that i wear on my wrist

Best Answer
0 Votes
1 REPLY 1

‎01-13-2019 16:20

‎01-13-2019 16:20

I appreciate your frustration.  If you would like to detail a specific issue, someone here is probably willing to try to help.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes