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I haven’t been able to get my Ionic to sync

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‎10-26-2017 15:37 - last edited on ‎06-29-2019 21:15 by Moderator Alum

‎10-26-2017 15:37 - last edited on ‎06-29-2019 21:15 by Moderator Alum

I haven’t been able to get my Ionic to sync for 2 days now, and I’m constantly on WiFi and connected via Bluetooth.  Any suggestions??  Thanks in advance. 

 

 

Moderator edit: subject updated for clarity

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3 REPLIES 3

‎10-26-2017 17:31

‎10-26-2017 17:31

@coreynlexie wrote:

I haven’t been able to get my Ionic to sync for 2 days now, and I’m constantly on WiFi and connected via Bluetooth.  Any suggestions??  Thanks in advance. 

Please update your signature so we know what you have.

Try turning off all day sync and always connected then reboot phone + watch.

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‎10-26-2017 19:19

In response to SunsetRunner

‎10-26-2017 19:19

I tried it but no go.  I have an iPhone 6s with iOS 11.0.3 uodate, which is the latest update.  

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‎10-26-2017 19:54

In response to coreynlexie

‎10-26-2017 19:54

I’m also having syncing problems! Had the Ionic for about two weeks. I’m also running the latest OS on my iPhone 6s Plus. Seems the be getting worse as time goes by. I’ve had to reconnect after rebooting 3 times today! It seems to be worse if I use certain watch faces from what I’ve noticed. The most stable one I’ve found is the one that has the time on the left side of the screen and has steps, cals and bpm on the right side. Maybe that’s just coincidence, but the syncing issues needs to be resolved. I’m thinking of returning it at this point. 

 

iPhone 6s Plus iOS 11(latest build)

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