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I haven't received my Fitbit Ionic Recall Refund

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‎07-07-2025 07:30 - last edited on ‎07-08-2025 10:46 by Fitbit Moderator

‎07-07-2025 07:30 - last edited on ‎07-08-2025 10:46 by Fitbit Moderator

It’s been over 6 weeks since I applied for the recall refund. No update yet. My device is locked, helpline numbers don’t work, and no one is helping. What should I do now? 

 

Moderator Edit: Clarified subject.

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‎07-08-2025 10:51

‎07-08-2025 10:51

Welcome to the Fitbit Community, @DigitalIndia. I'm sorry to hear that you haven't received your Ionic recall refund and that it's been 6 weeks since you applied for it. 

I appreciate your feedback and noticed that you already contacted our Support Team and received assistance. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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‎07-08-2025 10:51

‎07-08-2025 10:51

Welcome to the Fitbit Community, @DigitalIndia. I'm sorry to hear that you haven't received your Ionic recall refund and that it's been 6 weeks since you applied for it. 

I appreciate your feedback and noticed that you already contacted our Support Team and received assistance. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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